Terms of Use

Updated November 2, 2026

Using Remora

Use Remora only with TVs and networks you are authorized to control. Keep your account secure and do not share sign-in codes. Compatibility depends on the TV model, firmware, enabled settings and local network. Remora is independent of Samsung, LG, Roku, Google and Amazon; those brands do not endorse this app. Fire TV support uses unofficial protocols and may change.

Phone trial and Premium

Each eligible, verified phone may claim one free trial lasting 72 hours from its first successful TV connection. Closing the trial notice does not shorten or extend the trial. Reinstalling does not renew eligibility. Trial verification requires internet and supported Apple or Google device-verification services; when eligibility cannot be verified, sign-in and a paid plan are required. The free trial does not automatically charge or start a paid subscription. After expiry, sign in and purchase a plan, or use an existing active plan. A paid plan records Premium access for its stated period; lifetime is a non-renewing entitlement for the lifetime of the Remora service, not a guarantee that the service or every TV protocol will operate forever.

Payment and cancellation

The purchase screen shows the provider's price, currency and billing period before confirmation. Recurring plans renew automatically until cancelled. Manage or cancel with the provider you purchased from: App Store, Google Play, or the website billing portal. Cancellation ordinarily keeps access until the paid period ends. No new subscription is required when your account already has paid access.

Refunds and deletion

Refunds are handled by the payment provider under its policies and applicable law. Account deletion is not a refund and cannot cancel Apple renewals; cancel those separately through Apple. Delete your account or consult the Privacy Policy.

App Store license

For the iOS app, Apple's standard End User License Agreement applies in addition to these service terms. Your statutory consumer rights are not limited by these terms.

Availability and contact

TV text entry may require a focused compatible keyboard; wake requires supported network standby settings. Internet is required for first launch, sign-in and billing, and a cold launch may require internet even on a local Wi-Fi network. Contact Remora through Help & support; public contact options are listed on the Privacy Policy when configured.